Privacy Policy

Effective Date: July 21, 2026

Eureka Clothing Company (“we,” “our,” or “us”) operates the website eurekaclothingco.com. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website.

Information We Collect

We collect several types of information in order to operate our store, fulfill orders, and provide customer support.

Personal Information You Provide

When you place an order, create an account (if applicable), or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment details (processed securely by third-party payment processors)

We do not directly store full credit card numbers or CVV codes on our systems. Payment information is handled by secure and PCI-compliant payment providers.

Order and Transaction Information

When you make a purchase, we collect details related to your transaction, including:

  • Products purchased
  • Order total and transaction status
  • Payment confirmation information
  • Shipping method and delivery tracking details
  • Order history and customer service communications

This information is necessary for fulfilling your order and providing post-purchase support.

Automatically Collected Information

When you browse our website, certain data is automatically collected through cookies and similar technologies, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and browsing behavior
  • Referring website or source
  • Time spent on pages
  • Approximate geographic location based on IP address

This data helps us understand how visitors interact with our website and improve overall performance.

How We Use Your Information

We use collected information for business operations and customer service purposes, including:

  • Processing and fulfilling orders
  • Sending order confirmations and shipping updates
  • Managing payments, refunds, returns, and exchanges
  • Providing customer support and responding to inquiries
  • Improving website functionality, performance, and user experience
  • Preventing fraud, abuse, and unauthorized transactions
  • Conducting analytics to understand customer behavior
  • Complying with applicable legal, tax, and regulatory obligations

We only use your information for purposes consistent with operating our business and providing services to you.

Sharing Your Information

We do not sell your personal information to third parties.

However, we may share your information with trusted service providers strictly for operational purposes, including:

  • Payment processors (such as PayPal and credit/debit card networks)
  • Shipping carriers (such as USPS, UPS, and FedEx)
  • Website hosting and infrastructure providers
  • Analytics platforms (such as Google Analytics)
  • Marketing and advertising partners (for campaign optimization and performance tracking)

These third parties are only authorized to use your information as necessary to perform services on our behalf and are required to handle your data securely.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Keep the website functioning properly
  • Remember user preferences and cart items
  • Analyze traffic patterns and website performance
  • Improve product offerings and website usability
  • Deliver relevant marketing and advertising content

You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain features and functionality of the website.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information.

These measures include:

  • Secure socket layer (SSL) encryption on our website
  • Secure third-party payment processing systems
  • Restricted access to sensitive customer data
  • Regular monitoring of systems for security risks

While we take steps to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights (United States)

Depending on your state of residence, you may have certain rights regarding your personal information under applicable U.S. privacy laws. These may include, but are not limited to:

Rights Under State Privacy Laws

Residents of states such as California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Utah (UCPA), and Connecticut (CTDPA) may have rights such as:

  • The right to know what personal information is collected, used, or shared
  • The right to request access to personal information we maintain about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of personal information, subject to legal exceptions
  • The right to opt out of the sale or sharing of personal information (we do not sell personal data)
  • The right to limit the use of sensitive personal information, where applicable

We do not discriminate against users for exercising any privacy rights granted under applicable law.

California Privacy Notice (CCPA/CPRA)

If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

  • The right to request disclosure of categories and specific pieces of personal information collected
  • The right to request deletion of personal information
  • The right to correct inaccurate personal information
  • The right to opt out of the sharing of personal information for advertising purposes

To exercise your rights, you may contact us using the contact information provided below. We may need to verify your identity before processing your request.

How to Exercise Your Rights

To exercise any privacy rights, you may contact us directly. Once we receive your request, we will respond within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide customer support
  • Maintain business and financial records
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce agreements
  • Improve our services and operations

When information is no longer needed, it is securely deleted or anonymized.

Third-Party Services

Our website relies on third-party services to operate efficiently. These may include:

  • Payment processing systems
  • Shipping and logistics providers
  • Analytics services such as Google Analytics
  • Advertising platforms such as Meta or Google Ads

Each third party has its own privacy policies governing how they collect and process information. We encourage you to review their policies for more details.

Children’s Privacy

Our website is intended for general audiences and is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.

International Users

Although our services are primarily intended for customers within the United States, if you access our website from outside the U.S., please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business operations, or service improvements. Any updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

Address: 31 Spring St, Eureka Springs, AR 72632, United States

Email: [email protected]

Phone: +1 713-557-3124

Support Hours:
Monday – Saturday: 10:00 AM – 7:00 PM (CST)
Sunday: 11:00 AM – 6:00 PM (CST)