Frequently Asked Questions

Find quick answers to common questions about our privacy, shipping, returns, and refunds.

Privacy Policy

We collect information such as your name, email, phone number, billing and shipping addresses, order details, and payment information needed to process your orders and provide customer support.

We use your information to process orders, manage payments and shipping, provide support, improve our website, prevent fraud, and comply with legal requirements.

No. We do not sell your personal information. We may share necessary information with trusted service providers that help us process payments, ship orders, operate our website, and provide analytics.

You may contact us at [email protected] to request access, correction, or deletion of your personal information, subject to applicable laws.

Shipping Policy

We currently ship within the United States only. International shipping is not available at this time.

We offer a flat-rate shipping fee of $3.90 per order within the United States.

Orders are processed within 1 business day and typically arrive within 5–6 business days after the order is placed.

Order Cut-Off Time: 6:00 PM Central Standard Time (CST), Monday through Saturday

Once your order ships, you will receive a confirmation email with your tracking number, carrier information, and tracking link when available.

Return & Refund Policy

You may request a return within 30 days of receiving your order. Returns requested after this period cannot be accepted.

To be eligible for a return, items must be unused, unworn, and unwashed, showing no signs of wear or alterations. They must be in original condition, with original packaging (if applicable) and all original tags still attached. Items that do not meet these conditions may not be eligible for return.

Return shipping is free, and we do not charge a restocking fee. Once your return is approved, we will provide a return label and instructions.

After we receive and inspect your returned item, your refund will be processed within 5 business days to your original payment method. Additional processing time may depend on your bank or payment provider.