Men’s Vertical Texture Cotton Modal Knit Polo Sweater

Shipping Information

• Shipping Destination: We currently ship within the United States only. International shipping is not available at this time.
• Shipping Fee: Flat-rate shipping of $3.90 per order within the United States.
• Order Cut-Off Time: 6:00 PM Central Time (CT), Monday through Saturday. Orders placed after the cut-off time, on Sundays, or on U.S. public holidays will be processed on the next business day.
• Processing Time: Orders are processed within 1 business day.
• Transit Time: Estimated transit time is 4–5 business days.
• Estimated Delivery: Orders typically arrive within 5–6 business days after the order is placed.
• Shipping Carriers: Orders may be shipped via USPS, UPS, or FedEx, depending on the delivery location and shipping efficiency.
• Order Tracking: Once your order ships, you will receive a confirmation email with your tracking number, carrier information, and tracking link when available. Tracking updates may take up to 24 hours to become active.
• Address Changes: Please contact us as soon as possible if you notice an error in your shipping information. Customers are responsible for providing accurate delivery details.
• Support Email: [email protected]

Return & Refund Policy

• Return Period: Returns may be requested within 30 days of receiving your order. Returns requested after this period cannot be accepted.
• Return Conditions: Items must be unused, unworn, unwashed, and in original condition, with original packaging, tags included.
• Non-Returnable Items: Gift cards, free or promotional gift items, sale or clearance items, and items that have been altered, modified, or damaged due to customer handling.
• Return Process: Email [email protected] with your order number and reason for return before sending your item back.
• Return Approval: All return requests are subject to approval. Once approved, you will receive return instructions and a return label.
• Return Shipping: Return shipping is free. We do not charge a restocking fee.
• Exchange: Exchanges are available for eligible items and follow the same process as returns. Exchange requests must be submitted within the 30-day return period and are subject to product availability.
• Exchange Shipping: We cover shipping costs for exchanges involving defective or damaged items. For change-of-mind exchanges, such as size, style, or preference, the customer is responsible for the shipping cost of the replacement item.
• Refund Time: Once your return is received and inspected, approved refunds are processed within 5 business days and issued to the original payment method. Additional processing time may depend on your bank or payment provider.